IEEE - Institute of Electrical and Electronics Engineers, Inc. - P20000-2, D1 Dec 2012

Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems

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Organization: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 30 November 2012
Status: inactive
Page(s): 1 - 104
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020
ISBN (Online): 978-0-7381-8271-1
Standard:

ISO/IEC 20000-2:2012 provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1. ISO/IEC 20000-2:2012 enables organizations and... View More

Document History

P20000-2, D1 Dec 2012
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012.This standard...
20000-2-2013
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012. This...
P20000-2, D1 Dec 2012
November 30, 2012
Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
ISO/IEC 20000-2:2012 provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1. ISO/IEC 20000-2:2012 enables organizations and individuals...

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