IEEE - Institute of Electrical and Electronics Engineers, Inc. - P20000-2, D1 Dec 2012

IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems

archived approved draft
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Organization: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 3 June 2013
Status: archived approved draft
Page(s): 1 - 104
ISBN (Online): 978-0-7381-8271-1
Standard:

Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012.This... View More

Document History

P20000-2, D1 Dec 2012
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012.This standard...
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012. This...
November 30, 2012
Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
ISO/IEC 20000-2:2012 provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1. ISO/IEC 20000-2:2012 enables organizations and individuals...
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