IEC - International Electrotechnical Commission - ISO/IEC TR 20000-5:2013

Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1

published
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Organization: IEC - International Electrotechnical Commission
Publication Date: 30 October 2013
Status: published
Page Count: 41
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020
abstract:

ISO/IEC/TR 20000-5:2013 is an exemplar implementation plan providing guidance on how to implement a service management system (SMS) to fulfil the requirements of ISO/IEC 20000-1:2011. The intended... View More

Document History

ISO/IEC TR 20000-5:2013
October 30, 2013
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC/TR 20000-5:2013 is an exemplar implementation plan providing guidance on how to implement a service management system (SMS) to fulfil the requirements of ISO/IEC 20000-1:2011. The intended...
April 26, 2010
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC TR 20000-5:2010 is an exemplar implementation plan providing guidance to service providers on how to implement a service management system to fulfil the requirements of ISO/IEC 20000-1 or for...
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