IEC - International Electrotechnical Commission - ISO/IEC TR 20000-11:2015

Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

published
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Organization: IEC - International Electrotechnical Commission
Publication Date: 15 December 2015
Status: published
Page Count: 47
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020
abstract:

ISO/IEC TR 20000-11:2015 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000-1:2011 and a commonly used service management framework, ITIL. It can be used by any... View More

Document History

ISO/IEC TR 20000-11:2015
December 15, 2015
Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
ISO/IEC TR 20000-11:2015 is a Technical Report that provides guidance on the relationship between ISO/IEC 20000-1:2011 and a commonly used service management framework, ITIL. It can be used by any...
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