IEC - International Electrotechnical Commission - ISO/IEC TR 20000-10:2015

Information technology - Service management - Part 10: Concepts and terminology

replaced
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Organization: IEC - International Electrotechnical Commission
Publication Date: 13 November 2015
Status: replaced
Page Count: 26
ICS Code (Other services): 03.080.99
ICS Code (Information technology (IT) in general): 35.020
abstract:

ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and... View More

Document History

ISO/IEC TR 20000-10:2015
November 13, 2015
Information technology - Service management - Part 10: Concepts and terminology
ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and other...
October 30, 2013
Information technology -- Service management -- Part 10: Concepts and terminology
ISO/IEC/TR 20000-10:2013 provides an overview of the concepts and the terminology of ISO/IEC 20000. It establishes a common framework for helping organizations to understand the purpose of all the...
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