IEEE - Institute of Electrical and Electronics Engineers, Inc. - P20000-2, D1 Dec 2012
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
archived approved draft
Buy Now
| Organization: | IEEE - Institute of Electrical and Electronics Engineers, Inc. |
| Publication Date: | 3 June 2013 |
| Status: | archived approved draft |
| Page(s): | 1 - 104 |
| ISBN (Online): | 978-0-7381-8271-1 |
Standard:
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012.This... View More
Document History
P20000-2, D1 Dec 2012
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012.This standard...
June 3, 2013
IEEE Standard -- Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Guidance on the application of service management systems (SMS) based on the requirements in IEEE Std 20000-2-2013 (ISO/IEC 20000-1) is provided in this adoption of ISO/IEC 20000-2:2012. This...
November 30, 2012
Draft Standard for Adoption of ISO/IEC 20000-2:2012, Information technology -- Service management -- Part 2: Guidance on the application of service management systems
ISO/IEC 20000-2:2012 provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1. ISO/IEC 20000-2:2012 enables organizations and individuals...