IEEE - Institute of Electrical and Electronics Engineers, Inc. - Modifying IPA with Fuzzy DEMATEL

2011 International Conference on Management and Service Science (MASS 2011)

Author(s): Yu-Cheng Lee ; Mei Lan Li ; Ching Yi Chen ; Ting-Ho Huang
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 August 2011
Conference Location: Wuhan, China, China
Conference Date: 12 August 2011
Page(s): 1 - 4
ISBN (CD): 978-1-4244-6580-4
ISBN (Electronic): 978-1-4244-6581-1
ISBN (Paper): 978-1-4244-6579-8
DOI: 10.1109/ICMSS.2011.5998721
Regular:

This study employs Regression analysis to establish the implicit importance of quality attributes and the overall satisfaction, and adopt the fuzzy DEMATEL, which consider the fuzziness of human... View More

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