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2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011)

Author(s): Jianyao Li Li Sun ; Alvin Lee ; Liu Jingyan
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 June 2011
Conference Location: Tianjin, China
Conference Date: 25 June 2011
Page(s): 1 - 5
ISBN (CD): 978-1-61284-309-4
ISBN (Electronic): 978-1-61284-311-7
ISBN (Paper): 978-1-61284-310-0
ISSN (CD): 2161-1890
ISSN (Electronic): 2161-1904
ISSN (Paper): 2161-1890
DOI: 10.1109/ICSSSM.2011.5959398
Regular:

Routine activities that many of us are used to performing in person like paying bills, purchases and bookings are now done online. With more people buying irregularly bought products online, more... View More

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