IEEE - Institute of Electrical and Electronics Engineers, Inc. - A conceptual framework for E-loyalty in digital business environment

2010 4th IEEE International Conference on Digital Ecosystems and Technologies (DEST)

Author(s): Faed, A.
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 April 2010
Conference Location: Dubai, United Arab Emirates, United Arab Emirates
Conference Date: 13 April 2010
Page(s): 547 - 552
ISBN (CD): 978-1-4244-5552-2
ISBN (Electronic): 978-1-4244-5553-9
ISBN (Paper): 978-1-4244-5551-5
ISSN (CD): 2150-4938
ISSN (Paper): 2150-4938
DOI: 10.1109/DEST.2010.5610594
Regular:

In today's digital business environment CRM (Customer relationship management) is an art of integrating People, Procedures and Technology to amplify the relationships in an organization with all... View More

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