IEEE - Institute of Electrical and Electronics Engineers, Inc. - The Impact of Competitors on Service Innovation

2010 International Conference on E-Business and E-Government (ICEE)

Author(s): Yang Jiang ; Ruoyu Lu
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2010
Conference Location: Guangzhou, China, China
Conference Date: 7 May 2010
Page(s): 4,835 - 4,837
ISBN (CD): 978-0-7695-3997-3
ISBN (Electronic): 978-1-4244-6647-4
DOI: 10.1109/ICEE.2010.1215
Regular:

-In the modern service, companies need to continuously innovate in services and thus enhance their competitive advantage. The process of innovation in service firms will be affected by many... View More

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