IEEE - Institute of Electrical and Electronics Engineers, Inc. - Analysis on the Constituting Factors of Business Process Outsourcing Service Quality

2010 International Conference on E-Business and E-Government (ICEE)

Author(s): Liu Yanhong ; Wang Ye
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2010
Conference Location: Guangzhou, China, China
Conference Date: 7 May 2010
Page(s): 2,023 - 2,025
ISBN (CD): 978-0-7695-3997-3
ISBN (Electronic): 978-1-4244-6647-4
DOI: 10.1109/ICEE.2010.511
Regular:

With IT development, BPO (Business Process Outsourcing) has become the developing trend for service outsourcing, which has attracted more and more people's attention. This paper gave a new... View More

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