IEEE - Institute of Electrical and Electronics Engineers, Inc. - What Factors May Shape the Performance of ISO 9000: The Cases of Canada, France and U.S.A.

2010 International Conference on Management and Service Science (MASS 2010)

Author(s): Ming-ju Pan ; Ching-I Lin ; Shih-Hung Tai ; Kuo-An Tseng
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 August 2010
Conference Location: Wuhan, China, China
Conference Date: 24 August 2010
Page(s): 1 - 4
ISBN (CD): 978-1-4244-5326-9
ISBN (Paper): 978-1-4244-5325-2
DOI: 10.1109/ICMSS.2010.5576971
Regular:

A survey questionnaire was obtained from companies with ISO 9000 certification in Canada, France and U.S.A., and of these, Grounded in the technology--organization-environment (TOE)... View More

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