IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Case Study on the Value Models of Ocean Transportation Service

2010 International Conference on Service Sciences (ICSS)

Author(s): Xu Shao ; Zhongjie Wang ; Xiaofei Xu ; Chao Ma
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2010
Conference Location: Hangzhou, China, China
Conference Date: 13 May 2010
Page(s): 55 - 60
ISBN (Paper): 978-0-7695-4017-7
DOI: 10.1109/ICSS.2010.39
Regular:

VASEM is a methodology to be aware of service values among participants and to analyze values' relationship to direct service system design. Value model is an important part in VASEM, and is... View More

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