IEEE - Institute of Electrical and Electronics Engineers, Inc. - Maintenance Workforce Scheduling Using Arena Simulation

2010 Second International Conference on Computer Research and Development (ICCRD)

Author(s): Alwadood, Z. ; Kassim, I. ; Rani, R.M.
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2010
Conference Location: Kuala Lumpur, Malaysia, Malaysia
Conference Date: 7 May 2010
Page(s): 517 - 521
ISBN (Paper): 978-0-7695-4043-6
DOI: 10.1109/ICCRD.2010.111
Regular:

This paper analyzed the problem faced by a maintenance department of an Information Technology company, which recorded a huge amount of penalty cost each month. The cost is incurred when a service... View More

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