IEEE - Institute of Electrical and Electronics Engineers, Inc. - Research on China's telecommunications industry's CRM system

2010 2nd International Conference on Networking and Digital Society (ICNDS)

Author(s): Wu Jianhua
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2010
Conference Location: Wenzhou, China, China
Conference Date: 30 May 2010
Volume: 1
Page(s): 1 - 4
ISBN (Paper): 978-1-4244-5162-3
DOI: 10.1109/ICNDS.2010.5479611
Regular:

The Telecommunications industry is facing a series of changes in business environment and the pattern of the market. In the new situation of the 21st century, the customer resources has became the... View More

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