IEEE - Institute of Electrical and Electronics Engineers, Inc. - Implications of e-Service Quality Dimensions for the Information Systems Function

2010 43rd Hawaii International Conference on System Sciences (HICSS)

Author(s): Pather, S. ; Usabuwera, S.
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 2010
Conference Location: Honolulu, Hawaii, USA, USA
Conference Date: 5 January 2010
Page(s): 1 - 10
ISBN (Electronic): 978-1-4244-5510-2
ISBN (Paper): 978-1-4244-5509-6
ISSN (Paper): 1530-1605
DOI: 10.1109/HICSS.2010.224
Regular:

The measurement of Information Systems (IS) effectiveness has been prominent on the research agenda since the 1980s. Consequently various approaches for measuring IS effectiveness have been... View More

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