IEEE - Institute of Electrical and Electronics Engineers, Inc. - Analyzing the expression of annoyance during phone calls to complaint services

2016 7th IEEE International Conference on Cognitive Infocommunications (CogInfoCom)

Author(s): Jon Irastorza ; M. Ines Torres
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 October 2016
Conference Location: Wroclaw, Poland
Conference Date: 16 October 2016
Page(s): 103 - 106
ISBN (Electronic): 978-1-5090-2645-6
ISBN (USB): 978-1-5090-2644-9
DOI: 10.1109/CogInfoCom.2016.7804533
Regular:

The identification of emotional hints from speech shows a large number of applications. Machine learning researchers have analyzed sets of acoustic parameters as potential cues for the... View More

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