IEEE - Institute of Electrical and Electronics Engineers, Inc. - Application of Quality Function Deployment to improve smart services applications, Dubai public entity as a case study

2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

Author(s): O. A. L. Zawati ; F. Dweiri
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2016
Conference Location: Bali, Indonesia
Conference Date: 4 December 2016
Page(s): 881 - 885
ISBN (Electronic): 978-1-5090-3665-3
ISBN (USB): 978-1-5090-3664-6
ISSN (Electronic): 2157-362X
DOI: 10.1109/IEEM.2016.7798003
Regular:

QFD is a well-known tool that forms a cross-functional planning process to transform customers' needs into detailed requirements. However, it is not that famous in the field of smart applications... View More

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