IEEE - Institute of Electrical and Electronics Engineers, Inc. - Modeling and evaluation of overbooking rules for primary health care clinic with different patient behavior

2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

Author(s): P. Fan ; D. Fan ; Y. H. Kuo ; Y. Chen
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2016
Conference Location: Bali, Indonesia
Conference Date: 4 December 2016
Page(s): 861 - 865
ISBN (Electronic): 978-1-5090-3665-3
ISBN (USB): 978-1-5090-3664-6
ISSN (Electronic): 2157-362X
DOI: 10.1109/IEEM.2016.7797999
Regular:

The performance of primary health care clinic can be impacted by both of patient behavior and appointment rules. In this paper, we compare and evaluate the level of patient service and clinic... View More

Advertisement