IEEE - Institute of Electrical and Electronics Engineers, Inc. - How E-Mail Threads Contribute to E-Mail Overload: Investigating Intrinsic, Extraneous, and Germane Cognitive Load

2016 49th Hawaii International Conference on System Sciences (HICSS)

Author(s): Nikolai Sobotta
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 2016
Conference Location: Koloa, HI, USA
Conference Date: 5 January 2016
Page(s): 868 - 877
ISBN (Electronic): 978-0-7695-5670-3
ISSN (Paper): 1530-1605
DOI: 10.1109/HICSS.2016.112
Regular:

Information overload caused by e-mails is a known issue in practice and academia. Research often investigates the number of e-mails and not the cognitive impact of the e-mail channel. Therefore,... View More

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