IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Fuzzy Evaluation Model of Service Quality: Study on A 3PL Company in China

2009 1st International Conference on Information Science and Engineering (ICISE)

Author(s): Xiaohui Jia ; Jing Lu
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2009
Conference Location: Nanjing, China, China
Conference Date: 26 December 2009
Page(s): 4,636 - 4,639
ISBN (CD): 978-0-7695-3887-7
ISBN (Electronic): 978-1-4244-5728-1
ISBN (Paper): 978-1-4244-4909-5
DOI: 10.1109/ICISE.2009.39
Regular:

Logistics services have developed greatly in the last decade in China, and had a continuously increasing demand for speed, reliability, reduced costs and value added services. To minimize the... View More

Advertisement