IEEE - Institute of Electrical and Electronics Engineers, Inc. - Evaluation of Truck Highway Service Quality Based on User Satisfaction Degree

2009 Second International Conference on Intelligent Computation Technology and Automation (ICICTA)

Author(s): Yu-jia Tian ; Hong Chen
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 October 2009
Conference Location: Changsha, Hunan, China, China
Conference Date: 10 October 2009
Volume: 3
Page(s): 180 - 183
ISBN (Paper): 978-0-7695-3804-4
DOI: 10.1109/ICICTA.2009.912
Regular:

According to the basic theory of the service quality and the characteristics of highway traffic construction, this paper pointed out the conception of trunk highway service quality. Based on the... View More

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