IEEE - Institute of Electrical and Electronics Engineers, Inc. - Hidden Markov models for churn prediction

2015 SAI Intelligent Systems Conference (IntelliSys)

Author(s): Pierangelo Rothenbuehler ; Julian Runge ; Florent Garcin ; Boi Faltings
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 November 2015
Conference Location: London, UK
Conference Date: 10 November 2015
Page(s): 723 - 730
ISBN (Electronic): 978-1-4673-7606-8
ISBN (USB): 978-1-4673-7605-1
DOI: 10.1109/IntelliSys.2015.7361220
Regular:

Most companies favour the creation and nurturing of long-term relationships with customers because retaining customers is more profitable than acquiring new ones. Churn prediction is a predictive... View More

Advertisement