IEEE - Institute of Electrical and Electronics Engineers, Inc. - ERP Systems' Usage in the German IT Service Industry: An Exploratory Multi-case Study

2015 IEEE 19th International Enterprise Distributed Object Computing Conference (EDOC)

Author(s): Johannes Hintsch ; Frederik Kramer ; Klaus Turowski
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 September 2015
Conference Location: Adelaide, SA, Australia
Conference Date: 21 September 2015
Page(s): 169 - 178
ISBN (Electronic): 978-1-4673-9203-7
ISBN (USB): 978-1-4673-9202-0
ISSN (Paper): 1541-7719
DOI: 10.1109/EDOC.2015.32
Regular:

In order to achieve efficiency and effectiveness gains, concepts such as standardization and automation originating in the manufacturing industry are adopted by IT service providers. ERP systems... View More

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