IEEE - Institute of Electrical and Electronics Engineers, Inc. - Identification of customer values in telecommunication service industry: A case of postpaid cellular customers in Indonesia

2015 3rd International Conference on Information and Communication Technology (ICoICT )

Author(s): Husni Amani ; Dini Turipanam Alamanda ; Grisna Anggadwita
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 May 2015
Conference Location: Nusa Dua, Bali
Conference Date: 27 May 2015
Page(s): 119 - 124
ISBN (Electronic): 978-1-4799-7752-9
ISBN (DVD): 978-1-4799-7751-2
DOI: 10.1109/ICoICT.2015.7231408
Regular:

The vast development of mobile technologies has led to a competitive environment between the existing providers of telecommunication services in delivering their best offers to create customer... View More

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