IEEE - Institute of Electrical and Electronics Engineers, Inc. - Knowledge Discovery from Trouble Ticketing Reports in a Large Telecommunication Company

2008 International Conference on Computational Intelligence for Modelling Control & Automation (CIMCA 2008)

Author(s): Y. Temprado ; C. Garcia ; F.J. Molinero ; J. Gomez
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2008
Conference Location: Vienna, Austria
Conference Date: 10 December 2008
Page(s): 37 - 42
ISBN (Paper): 978-0-7695-3514-2
DOI: 10.1109/CIMCA.2008.116
Regular:

This paper describes the work developed by Telefonica I+D about an application of advanced data mining, text mining and machine learning techniques for the study of the network elements failures... View More

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