IEEE - Institute of Electrical and Electronics Engineers, Inc. - Discovering Implicit Customer Connections with a Cognitive Situation Model

2008 International Symposium on Knowledge Acquisition and Modeling (KAM)

Author(s): Yi Guo ; Hua Nan
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2008
Conference Location: Wuhan, China
Conference Date: 21 December 2008
Page(s): 278 - 282
ISBN (Paper): 978-0-7695-3488-6
DOI: 10.1109/KAM.2008.116
Regular:

Exploration of implicit information of customers is a vital task for industrial enterprises and organizations. Text and data mining are two indispensable means to accomplish above task. This paper... View More

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