IEEE - Institute of Electrical and Electronics Engineers, Inc. - Customer Knowledge Management and Research in E-Commerce Environment

2008 International Symposium on Knowledge Acquisition and Modeling (KAM)

Author(s): Feng Kong ; Liya Cai
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2008
Conference Location: Wuhan, China
Conference Date: 21 December 2008
Page(s): 231 - 235
ISBN (Paper): 978-0-7695-3488-6
DOI: 10.1109/KAM.2008.149
Regular:

Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge embedded in the organization's business processes and the employee's skills provides... View More

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