IEEE - Institute of Electrical and Electronics Engineers, Inc. - Enabling the enabler: Information technology and the services sector

2008 International Conference on Service Systems and Service Management (ICSSSM 2008)

Author(s): S.J. Murrell ; D. Berg ; N.G. Einspruch
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 June 2008
Conference Location: Melbourne, VIC, Australia
Conference Date: 30 June 2008
Page(s): 1 - 4
ISBN (CD): 978-1-4244-1672-1
ISBN (Paper): 978-1-4244-1671-4
DOI: 10.1109/ICSSSM.2008.4598511
Regular:

The services sector, providing eighty percent of domestic employment and GDP, has sustained dramatic growth in size and significance in the last three decades. This growth has in major part been... View More

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