IEEE - Institute of Electrical and Electronics Engineers, Inc. - Integrating business performance management with IT management through impact analysis and provisioning

NOMS 2008 - 2008 IEEE Network Operations and Management Symposium - Pervasive Management for Ubiquitous Networks and Services

Author(s): A. Biazetti ; G. Goldszmidt
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 April 2008
Conference Location: Salvador, Bahia, Brazil
Conference Date: 7 April 2008
Page(s): 504 - 518
ISBN (CD): 978-1-4244-2066-7
ISBN (Paper): 978-1-4244-2065-0
ISSN (Paper): 1542-1201
DOI: 10.1109/NOMS.2008.4575174
Regular:

Fulfilling the IT service management proposition of providing IT as a service aligned with the company business presents many interesting challenges. Among these we consider the challenge of... View More

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