IEEE - Institute of Electrical and Electronics Engineers, Inc. - Study on the capacity index of power service enterprises based on the service quality factor

Third International Conference on Electric Utility Deregulation and Restructuring and Power Technologies, 2008. DRPT 2008

Author(s): Zeng Ming ; Zhou Wenyu ; Zhang Ting ; Cheng Qian
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 April 2008
Conference Location: Nanjing, China
Conference Date: 6 April 2008
Page(s): 2,343 - 2,346
ISBN (CD): 978-7-900714-13-8
DOI: 10.1109/DRPT.2008.4523803
Regular:

the level of service capacity which is a very important part of service quality inflects the enterprise carries out the gale committing with customers. And also inflects the degree of enterprise... View More

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