IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Novel Model for Evaluating Performance of IT Department based on Balanced Scorecard and Artificial Neural Network Approach

2007 Workshop on Intelligent Information Technology Application

Author(s): Yurong Zeng ; Lin Wang ; Yonggang Wang
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2007
Conference Location: Zhang Jiajie, China
Conference Date: 2 December 2007
Page(s): 161 - 164
ISBN (Paper): 978-0-7695-3063-5
DOI: 10.1109/IITA.2007.53
Regular:

In this ever-changing world, the function of information technology (IT) department is becoming increasingly important. The objective of this study is to construct an approach based on balanced... View More

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