IEEE - Institute of Electrical and Electronics Engineers, Inc. - Writing for Patients on the Participatory Web: Heuristics for Purpose-Driven Personas

Author(s): Abigail Bakke
Sponsor(s): IEEE Professional Communication Society
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 December 2019
Volume: 62
Page(s): 318 - 333
ISSN (Electronic): 1558-1500
ISSN (Paper): 0361-1434
DOI: 10.1109/TPC.2019.2946999
Regular:

Background: The participatory web complicates professional communicators' goals of providing accurate, usable, and trustworthy content, especially for health and medical topics. Professionals can... View More

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