IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Blockchain and AutoML Approach for Open and Automated Customer Service

Author(s): Zhi Li ; Hanyang Guo ; W.M. Wang ; Yijiang Guan ; Ali Vatankhah Barenji ; George Q. Huang ; Kevin S. McFall ; Xin Chen
Sponsor(s): IEEE Industrial Electronics Society
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Volume: PP
Page(s): 1
ISSN (Electronic): 1941-0050
ISSN (Paper): 1551-3203
DOI: 10.1109/TII.2019.2900987
Regular:

Customer service is transforming from traditional manual service toward automated service, which utilizes different computational informatics to achieve a higher efficient and quality services.... View More

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