IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Fuzzy Multi-Layer Assessment Method for EFQM

Author(s): Jay Daniel ; Mohsen Naderpour ; Chin-Teng Lin
Sponsor(s): IEEE Computational Intelligence Society
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Volume: PP
Page(s): 1
ISSN (Electronic): 1941-0034
ISSN (Paper): 1063-6706
DOI: 10.1109/TFUZZ.2018.2874019
Regular:

Although the European Foundation for Quality Management (EFQM) is one of the best-known business excellence frameworks, its inherent self-assessment approaches have several limitations. A critical... View More

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