IEEE - Institute of Electrical and Electronics Engineers, Inc. - A Best Practice Approach for Automating IT Management Processes

2006 IEEE/IFIP Network Operations and Management Symposium

Author(s): A.B. Brown ; A. Keller
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 2006
Conference Location: Vancouver, BC, Canada
Conference Date: 3 April 2006
Page(s): 33 - 44
ISBN (Paper): 1-4244-0142-9
ISSN (Paper): 1542-1201
DOI: 10.1109/NOMS.2006.1687536
Regular:

In an effort to bring more structure to the task of automating systems management, we introduce an approach for incrementally introducing best-practice-based automation into IT service delivery... View More

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