IEEE - Institute of Electrical and Electronics Engineers, Inc. - Tracking the elusive online help topic. Organizing the review process with defect-tracking software

IPCC 2001. Communication Dimensions. Proceedings IEEE International Professional Communication Conference

Author(s): J. Ramsay
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 2001
Conference Location: Sante Fe, NM, USA, USA
Conference Date: 24 October 2001
Page Count: 6
Page(s): 27 - 32
ISBN (Paper): 0-7803-7209-3
DOI: 10.1109/IPCC.2001.971548
Regular:

Online help systems consist of hundreds of help topics. Keeping track of reviewers, comments about each help topic requires a database to do the job effectively. Rather than develop such a... View More

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