IEEE - Institute of Electrical and Electronics Engineers, Inc. - The discovery of business chance from customer knowledge

Proceedings of 2000 IEEE International Conference on Industrial Electronics, Control and Instrumentation

Author(s): Yada, K. ; Ip, E.H. ; Hamuro, Y. ; Katoh, N.
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 2000
Conference Location: Nagoya, Japan, Japan
Conference Date: 22 October 2000
Volume: 3
ISBN (Paper): 0-7803-6456-2
DOI: 10.1109/IECON.2000.972520
Regular:

The discovery of loyal customers at an early stage is extremely important in a highly competitive market in order to increase business chance. A loyal customer is defined as a customer who has... View More

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