IEEE - Institute of Electrical and Electronics Engineers, Inc. - Hospital information systems quality: a customer satisfaction assessment tool

Proceedings of HICSS 32 - 32nd Annual Hawaii International Conference on System Sciences

Author(s): Ribiere, V. ; LaSalle, A.J. ; Khorramshahgol, R. ; Gousty, Y.
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 January 1999
Conference Location: Maui, HI, USA, USA
Conference Date: 5 January 1999
Volume: Track4
ISBN (Paper): 0-7695-0001-3
DOI: 10.1109/HICSS.1999.773011
Regular:

Hospital information systems (HIS) play a significant role in providing quality healthcare services. However, HIS lag behind their industrial counterparts in providing quality (i.e., timely,... View More

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