IEEE - Institute of Electrical and Electronics Engineers, Inc. - Developing an Intelligent e-Restaurant With a Menu Recommender for Customer-Centric Service

Author(s): Tan-Hsu Tan ; Ching-Su Chang ; Yung-Fu Chen
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 September 2012
Volume: 42
Page Count: 13
Page(s): 775 - 787
ISSN (Paper): 1094-6977
ISSN (Online): 1558-2442
DOI: 10.1109/TSMCC.2011.2168560
Regular:

Traditional restaurant service is typically passive: Waiters must interact with customers directly before processing their orders. However, a high-quality service system should be customer... View More

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