IEEE - Institute of Electrical and Electronics Engineers, Inc. - Total quality management

Author(s): J. Bellefeuille
Publisher: IEEE - Institute of Electrical and Electronics Engineers, Inc.
Publication Date: 1 September 1993
Volume: 30
Page Count: 4
Page(s): 47 - 50
ISSN (Paper): 0018-9235
DOI: 10.1109/6.275176
Regular:

The use of total quality management (TQM), which creates a system of management procedures that focuses on customer satisfaction and transforms the corporate culture so as to guarantee continual... View More

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